Homemakers Furniture
Homemakers Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homemakers Furniture has 2.1 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice selection.
Cons: Customer service ignored my calls and never called back, Poor service, Replacment of instock mattress.Recent recommendations regarding this business are as follows: "Get long term warranty HM will not honor anything!", "Avoid this store", "HORRIBLE CUSTOMER SERVICE".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homemakers Furniture has 2.1 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice selection.
Cons: Customer service ignored my calls and never called back, Poor service, Replacment of instock mattress.Recent recommendations regarding this business are as follows: "Get long term warranty HM will not honor anything!", "Avoid this store", "HORRIBLE CUSTOMER SERVICE".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Would not honor broken parts
User's recommendation: Get long term warranty HM will not honor anything!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
- Poor service
Preferred solution: Price reduction
User's recommendation: Avoid this store
DOUBLE CHARGED FOR PRODUCTS
We drove 2 hrs to Urbandale location to purchase new furniture for our home. We found floor model lamps we liked and salesman added to our account.
Unbeknownst to us, while checking out we were double charged for these lamps. Plus we bought 2 more smaller lamps that were on sale, we were charged full price. Once we realized the overcharge we were on our way back home. I immediately called the store, only to be transferred to a dept that handles these issues .
I NEVER got a call back from them. I tried several times to at least talk to someone, only to be transferred to ANOTHER dead end voicemail. This shows how much they really care about their customer service. They lost a customer who's always been happy with the products we bought.
We will never be back and will make sure our friends know the experience we had. I wont upload receipts I have, it doesnt matter anyway
- Nice selection
- Customer service ignored my calls and never called back
User's recommendation: HORRIBLE CUSTOMER SERVICE
Bad delivery service experience
We ordered a sectional. Measured before we bought.
Told them the measurements of our our living room entrance which was 30 inches wide. They said not a problem. They get to my house try to bring the wedge piece in first and tilted it and said it wasn't going to fit and they were going to have to take it back. Needless to say my husband said they didn't even try to get it in!
We went to Ashley furniture store in Kirksville Missouri and bought the same couch because they said they were 99 percent sure they could get it in no problem. Needless to say we now have the exact same couch in our living room that we could have and should have had from Homemakers. And they never charged us a delivery fee. Homemakers you need to work with your delivery men on delivery of furniture.
Thank you Ashley furniture for all your great customer service from the minute we stepped foot in your store. Thank you Homemakers for nothing!
Unprofessional management and customer service at the clearance section
Not happy with bed
DO NOT BUY FROM HERE
- Terrible costumer service
Preferred solution: Full refund
Rude delivery
They are aware they sell poor quality furniture
Accessories
Refund
Repair on new furniture less than a year old.taking 3 months
Pillows
Hung up on by Deliveries Manager - Attempts to cheat you out of money!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Urbandale, IowaMisinformation
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